• Background
• CLASS Project
• CLASS Staff
• General Insights
• Questions & Considerations
• Content
• Development Teams
• Content Acquisition
• Assessment & Grading
• Design
• Introduction
• Modeling
• Presentation
• Interactivity
• Navigation
• Assessments
• National Standards
• Quality Assurance
• Courses
• Features
• Courses
• Copyrights
• Technology
• Building a Course
• See and Say
• There are Limits!
• Influence and Change
• CLASS Courses
• Content
• Extras Designed
• Extras Linked
• Class Assessments
• A Bit of Dreamweaver
• Proofing
• Graphics
• MOUs
• Detailing Treatment
• Course Credits
• CLASS Style
• Publications

Quality Assurance Laboratory

In the fall of 1999 the CLASS™ project started a separate Quality Assurance group. The group was headed by the Quality Assurance Coordinator, and it consisted of several individuals who were hired specifically to test all courses on both Mac and PC computers, using different operating systems and Netscape and Internet Explorer as browsers.

The Quality Assurance Coordinator established a database tracking system of all errors in the courses. The Quality Assurance lab performed the following steps for each course:

• Checking the course against the original script,
• Reading through the courses for editorial errors,
• Testing the CLASS™ course installation program,
• Checking all external and internal links in the course,
• Checking the course with different operating systems, platforms, and browsers,
• Documenting "bugs" (errors) on a spreadsheet for fixes and QA records,
• Consulting with the course development team about changes and corrections,
• Routing "bug reports" to Nebraska Educational Telecommunications (NET) for production corrections and changes,
• Tracking the progress of "bug" fixes,
  • Verifying all changes and corrections,
  • Re-testing when the course is revised,
  • Running regular web link checks, and
  • Investigating any reported errors or "bugs,"

In addition to these duties, the QA lab assisted the content and design teams by:

• Searching for web links and pictures for new courses,
• Assisting with special projects within the department,
• Mapping courses to (48 of 50) state educational standards,
• Archiving course documentation,
• Archiving assessment keys for courses,
• Archiving QA records,
• Archiving standards for CLASS-developed courses mapped to Nebraska and National Standards,
• Archiving the core courses mapped to the other state standards,
• Scheduling regular web link checks,
• Scheduling regular course update checks,
• Tracking computer software for the department,
• Updating the inventory of department computer equipment,
• Assisting with permissions issues,
• Updating assessment keys.

Copyright 2004 - University of Nebraska Board of Regents - All Rights Reserved