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Is That Your Final Answer?: Quality Assurance

Internal Testing

Members of the CLASS™ course development and production teams tested the courses for accuracy of content, layout, and functionality.

  • Once the CLASS™ development teams had written, proofed, and edited a unit of a course, the resulting "script" was submitted to Nebraska Educational Telecommunications (NET) for production.
  • As each unit was completed, NET placed it on the development server for team review.
  • Members of the course development team reviewed the online version for accuracy of content (including glossary pop-up windows, and graphics), assessments (including feedback), documentation, page layout, and functionality (including navigation and links).
  • Team reviewers printed the pages that contained errors. They made corrections on these pages, with clear instructions as to how the changes should be made, and delivered them to NET.
  • Once the changes were complete, the development team reviewed the course in its entirety and followed the same procedure for any errors found.
  • When NET completed the corrections process, a CD was created for more testing.
  • The team did another ‘click-through’ of the course from CD to certify that pages were linked and all content was included.
  • The course was then offered to the Independent Study High School and class.com for external testing.

External Testing

CLASS™ also consulted several external testers in various capacities throughout the development and testing processes. Some of these included:

  • The Independent Study High School (ISHS). The teachers played a significant role throughout the content development and production stages. The relevant teachers were provided a copy of the script, and invited to attend team meetings.
  • NET personnel reviewed the content, design, and functionality as the courses went through the production process.
  • Outside editors, reviewers, and/or consultants checked the courses at specific stages of development and production.
  • All ‘Proposals’ and ‘Prospectuses’ and some of the course scripts were sent to the Nebraska Department of Education for review.

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